Testimonials
"A&B sends a hearty thank you to everyone at ServiceFirst. It is really a pleasure to be
working with such a great company."
Bill Miller
A&B Air Conditioning, & Heating
"A&B sends a hearty thank you to everyone at ServiceFirst. It is really a pleasure to be
working with such a great company."
Bill Miller
A&B Air Conditioning, & Heating
PDA/Mobile Support
As the price of mobile hardware and software continues to come down, more and more service companies are outfitting their technicians with mobile devices. ServiceFirst is committed to helping our customers benefit from exciting trends in this area, and to extending the functionality and power of ServiceFirst to the field for improved service experiences.
Email-Enabled Mobile Devices:
ServiceFirst users can send detailed information about customers and service orders to technicians using most any mobile device that has an Internet email address.
Notebook/Laptop Computers:
Users can access the full ServiceFirst OnDemand functionality using notebook/laptop computers with a high-speed Internet connection (a.k.a. "broadband"), including wireless connections such as Wi-Fi and wireless broadband. Customers may even choose to outfit their technicians, salespeople, or service managers with notebook/laptop computers and give them the power of ServiceFirst OnDemand while in the field.
PDAs and Mobile Devices:
ServiceFirst works with partner companies specializing in mobile communications to provide the ability to wirelessly dispatch detailed call information and service call history to PDAs and mobile devices. Additionally, techs are able to wirelessly update SERVICE FIRST!™ when service calls are acknowledged, started, and completed--all without dispatcher interaction.
Please contact your ServiceFirst sales representative for further details, and feel free to discuss your specific needs as we work to enhance this exciting new functionality.